Terms of Service

Last Updated: May 18, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and permittable.ai ("we," "our," or "us") governing your access to and use of our website and AI-powered building permit application services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our services.

Description of Services

permittable.ai provides AI-powered solutions for streamlining the building permit application process. Our services include:

  • Analysis of building plans for code compliance
  • Identification of potential issues that might delay permit approval
  • Generation of recommendations for corrections
  • Creation of permit application documentation
  • Other related services as described on our website

User Accounts

To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

User Responsibilities

When using our services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit any material that contains viruses, trojan horses, worms, or any other harmful or destructive code
  • Attempt to gain unauthorized access to our systems or networks
  • Use our services for any illegal or unauthorized purpose
  • Interfere with or disrupt the integrity or performance of our services

Building Plan Data and User Content

You retain all rights to the building plans and related documents you upload to our platform. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, process, adapt, modify, and display the content solely for the purpose of providing our services to you.

You represent and warrant that you have all necessary rights to the content you upload and that the content does not violate any third-party rights or applicable laws.

Intellectual Property

Our website, services, and all content and materials included on our website (excluding user content) are the property of Permittable.ai or our licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for their intended purposes. This license does not include the right to:

  • Modify or copy our materials
  • Use our materials for any commercial purpose
  • Attempt to decompile or reverse engineer any software contained on our website
  • Remove any copyright or other proprietary notations
  • Transfer the materials to another person or "mirror" the materials on any other server

Payment Terms

Certain services may require payment of fees. All fees are stated in U.S. dollars and are non-refundable unless otherwise specified. We reserve the right to change our fees at any time with notice to you.

By providing a payment method, you authorize us to charge you for the services you select according to the fees then in effect. You are responsible for all charges incurred under your account.

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that our services will meet your requirements, be uninterrupted, timely, secure, or error-free, or that the results obtained from the use of our services will be accurate or reliable.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PERMITTABLE.AI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SERVICES
  • ANY CONTENT OBTAINED FROM OUR SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING OUR SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

Indemnification

You agree to defend, indemnify, and hold harmless Permittable.ai, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms.

Upon termination, your right to use our services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of our services shall be instituted in the federal or state courts located in San Francisco County, California.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Permittable.ai regarding your use of our services and supersede all prior agreements and understandings.

Contact Us

If you have any questions about these Terms, please contact us at legal@permittable.ai or by mail at:

permittable.ai
123 Tech Plaza, Suite 400
San Francisco, CA 94105