Privacy Policy

Introduction

At Permittable.ai ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered building permit application services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about our services
• Participate in activities on our website
• Contact us

The personal information we collect may include:

• Name
• Email address
• Phone number
• Company name and job title
• Mailing address
• Payment information

Building Plan Data

When you use our services, we may collect and process building plans, CAD/PDF drawings, and related documents that you upload to our platform. This data is used to provide our AI-powered permit application services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Access times and dates

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you about our services, updates, and other information
• Process transactions and send related information
• Find and prevent fraud
• For compliance purposes, including enforcing our Terms of Service

How We Use Building Plan Data

The building plans and related documents you upload are processed by our AI systems to:

• Analyze compliance with local building codes
• Identify potential issues that might delay permit approval
• Generate recommendations for corrections
• Create permit application documentation

We implement strict security measures to protect your building plan data. We do not sell or share your building plans with third parties except as necessary to provide our services or as required by law.

Data Retention

We will retain your personal information and building plan data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information and building plan data we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us at privacy@permittable.ai.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

We may use third-party service providers to help us operate our business and our website or administer activities on our behalf. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.

Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@permittable.ai or by mail at:

Permittable.ai
123 Tech Plaza, Suite 400
San Francisco, CA 94105